Terms of Service

1. Acceptance of Terms

By accessing and using Stamply.in ("Service", "Platform", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.

2. Description of Service

Stamply.in provides a digital loyalty card platform that enables businesses to create and manage customer loyalty programs through digital stamp collection and reward redemption systems.

The Service includes:

• Business registration and management dashboard
• Customer loyalty card creation and distribution
• Digital stamp collection via QR code scanning
• Reward creation and redemption tracking
• Customer analytics and reporting

3. User Accounts

3.1 Business Accounts

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these terms

3.2 Customer Accounts

• Customers register via business-specific QR codes
• Customers must provide accurate contact information
• Customer data is managed by the respective business
• Customers can request data deletion by contacting the business

4. Business Responsibilities

As a business user, you agree to:

• Operate a legitimate business and use the Service lawfully
• Honor all rewards and promotions you create on the platform
• Treat customer data with respect and in compliance with privacy laws
• Not use the Service to spam, harass, or mislead customers
• Ensure your loyalty program complies with local regulations
• Respond to customer inquiries and reward requests in a timely manner
• Not create multiple accounts to circumvent limitations

5. Prohibited Uses

You may not use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Scrape or harvest user data without permission
• Impersonate another business or individual
• Engage in fraudulent activities or money laundering
• Sell, trade, or transfer stamps or rewards outside the platform

6. Payment and Refunds

Currently, Stamply.in is provided free of charge. If we introduce paid features in the future:

• Pricing will be clearly communicated before purchase
• Payments are processed through secure third-party providers
• Refund policies will be specified at the time of purchase
• Users will be notified 30 days before any pricing changes

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Stamply.in and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you upload (logos, business information). By uploading content, you grant us a license to use, display, and distribute it as necessary to provide the Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

9. Service Availability

• We strive to maintain 99.9% uptime but do not guarantee uninterrupted service
• We may perform maintenance with or without notice
• We are not liable for data loss; businesses should maintain their own records
• We reserve the right to modify or discontinue the Service with 30 days notice

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STAMPLY.IN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid us in the past 12 months, or $100, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless Stamply.in and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your customer loyalty program and reward fulfillment

12. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Extended periods of inactivity
• At your request

Upon termination, your right to use the Service will cease immediately. We will provide you with a reasonable opportunity to export your data.

13. Dispute Resolution

Any disputes arising from these Terms or the Service will be resolved through:

1. Good faith negotiation between the parties
2. If unresolved after 30 days, binding arbitration under applicable laws
3. Arbitration will be conducted in English
4. Each party bears their own costs unless otherwise determined

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via:

• Email notification to registered businesses
• Prominent notice on the platform
• Updated "Last Updated" date at the top of this page

Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

16. Contact Information

If you have any questions about these Terms, please contact us at:

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Stamply.in regarding the use of the Service.